Privacy Policy
1. Introduction
At Seisseis (“we,” “our,” or “us”), accessible via seisseis.com, we are deeply committed to protecting your privacy and securing your personal data. We value the trust you place in us and prioritize transparency and accountability in our data practices. This Privacy Policy outlines how we collect, use, store, and protect your information, and informs you of your rights in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.
By accessing or using seisseis.com, you acknowledge and agree to the practices described in this Privacy Policy.
2. Scope and Data Controller Role
This Privacy Policy applies to personal data collected through our website, seisseis.com, and associated platforms and services offered by Seisseis. We act as the data controller for all personal information collected directly from you. We determine the purposes and means of processing such data and are responsible for ensuring its lawful handling under applicable regulations.
3. Categories of Personal Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Includes information about how you use our website and services, such as IP address, browser type and version, geographic location, referral source, pages visited, time spent on pages, and navigation paths.
b. Account Data
Consists of personal identifiers provided when you create an account or register with seisseis.com. This may include your full name, billing and shipping address, email address, and phone number.
c. Profile Data
Encompasses your preferences, purchase history, activity logs, saved items, and any behavioral responses to content or services offered on seisseis.com.
d. Communication Data
Includes records of correspondence between you and us, such as inquiries, support tickets, support chat transcripts, feedback, and any other communication history.
e. Technical Data
Covers device-specific data such as device type, operating system, device identifiers, screen resolution, language settings, and other technical attributes necessary for system optimization and analytics.
f. Transaction Data
Relates to data necessary to process transactions, such as order history, payment method (excluding full payment credentials), order number, shipping details, and delivery confirmations.
g. Preference Data
Includes your choices regarding marketing communications, product and category interests, and newsletter opt-ins or opt-outs.
4. Legal Bases for Processing
We process your personal data based on one or more of the following legal grounds under GDPR and CCPA:
– Consent: When you provide explicit permission for specific types of processing (such as subscribing to a newsletter).
– Contractual Necessity: When processing is required to perform a contract or fulfill your requests (e.g., order fulfillment).
– Legitimate Interests: When processing is necessary for our legitimate purposes such as improving services, securing our platform, and fraud prevention, provided your rights and freedoms do not override these interests.
– Legal Obligation: Where we are required to comply with applicable laws and regulatory obligations.
5. Your Rights
Under applicable data protection laws, you have the following rights:
– Right of Access: You may request a copy of the personal information we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete personal data.
– Right to Erasure: You may request deletion of your personal data where legally permissible.
– Right to Restriction: You may request that we limit processing of your personal data in certain circumstances.
– Right to Data Portability: You may request that we provide your data in a structured, commonly used format or transmit it to another controller.
– Right to Object: You may object to our processing based on legitimate interest or direct marketing.
– Right Not to Be Subject to Automated Decision-Making: You have the right not to be subject to automated decisions that have a legal or similarly significant effect on you.
All such requests can be submitted to [email protected]. We will respond without undue delay and in accordance with applicable laws.
6. Security Measures
We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data. These include, but are not limited to:
– Data encryption (in transit and at rest)
– Role-based access control and multi-factor authentication
– Regular system backups
– Network and infrastructure security
– Ongoing employee training in data protection practices
While no system can guarantee absolute security, we continuously assess and improve our safeguards to minimize risks.
7. International Data Transfers
Your personal data may be transferred to and processed in jurisdictions outside of your home country, including countries that may not provide the same level of data protection as your jurisdiction. When we transfer data internationally, we rely on:
– Standard Contractual Clauses approved by the European Commission
– Data transfers to jurisdictions deemed to provide adequate protection under GDPR
– Other lawful mechanisms ensured by applicable regulations
8. Data Retention
We retain your personal information only for as long as essential to fulfill the purposes outlined in this Privacy Policy and to comply with legal, accounting, or reporting requirements. Data is retained as follows:
– Usage Data: Retained for up to 12 months for analytics
– Account and Profile Data: Active accounts retained indefinitely; deleted upon request or inactivity after 3 years
– Communication Data: Retained for 2 years from the date of last communication
– Transaction Data: Retained for 7 years to meet tax and audit obligations
– Preference Data: Retained until you modify your preferences or withdraw consent
9. Cookie Policy
Seisseis.com uses cookies and similar technologies to enhance your online experience. We categorize cookies as follows:
– Essential Cookies: Mandatory for core site functionality such as authentication and secure checkout.
– Functional Cookies: Improve usability by remembering preferences and previous interactions.
– Analytics Cookies: Collect aggregated data to analyze site traffic, behavior, and usage patterns.
– Performance Cookies: Measure the performance of content and marketing campaigns.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, we provide mechanisms for you to manage your cookie preferences. Upon your first visit to seisseis.com, a cookie banner allows you to accept or customize cookie settings.
You may also modify your cookie preferences at any time via your browser settings or through our site’s cookie control tool. We honor browser-based “Do Not Track” signals and, where required by law, will not activate non-essential cookies without your prior consent.
11. Children’s Privacy
Seisseis.com is not intended for, nor does it knowingly collect, process, or solicit data from individuals under the age of 13. If it comes to our attention that we have collected personal data from a child under 13 without parental consent where required, we will promptly delete such data. If you believe that a child has shared personal information with us, please contact us at [email protected].
12. Policy Updates and Notifications
We reserve the right to modify or update this Privacy Policy at our discretion to reflect changes in practices, legal requirements, or operational needs. Any material changes will be communicated through prominent notices on seisseis.com or via email where appropriate.
We encourage you to periodically review this Privacy Policy to stay informed of how we are protecting your data.
13. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Website: https://seisseis.com
Seisseis is committed to full compliance with global data protection laws and the responsible handling of user information. If you have concerns about your data or privacy, please reach out to us—we are here to help.